You work at the intersection of hospitality and maritime operations, in the dynamic environment of international yacht projects.

Vacancy: Yachting Agent (Hospitality & Operations Support)

Location: Vlissingen
Hours: Full-time (40 hours)

About us

We are a maritime and logistics service provider with several offices across the Netherlands. From our Vlissingen branch, we support (super)yacht projects and maritime clients with a combination of hospitality, coordination, and operational services. This includes smooth vessel calls, arranging practical matters for owner teams and crew, and supporting logistics such as forwarding and customs handling.

About the Role

For our office in Vlissingen, we are looking for a Yachting Agent (Hospitality & Operations Support) who will support our operations and act as a first point of contact for clients, crew, and partners. You will support the Operations Manager with daily planning, follow-up, and communication.

Your Responsibilities

Hospitality & Reception

• Welcome and assist clients, crew, and visitors in a professional manner
• Organize appointments and meetings (scheduling, rooms, reception, practical arrangements)
• Provide service-minded communication: proactive updates, good availability, and clear information

Operations Support

• Support the Operations Manager with planning, follow-up, and maintaining oversight
• Monitor action points and deadlines, identify bottlenecks, and proactively provide input
• Create and maintain checklists, schedules, and simple reports
• Coordinate internally with colleagues and externally with suppliers/partners

Customs & Forwarding (trainable growth path)

• Assist in dossier preparation and documentation (checking completeness and accuracy)
• Participate in standard customs/forwarding processes and learn to perform these independently
• Communicate with terminals, carriers, and other partners to ensure smooth calls and shipments
• Work according to established procedures, with attention to quality and compliance

Who You Are

• MBO/HBO level thinking and working skills
• Hospitality-minded: service-oriented, presentable, and strong communication skills
• Organized and stress-resistant: able to maintain oversight and set priorities
• Proactive: you see what needs to be done, take action, and complete tasks
• Eager to learn: motivated to develop skills in customs and forwarding
• Good command of Dutch and English (written and spoken)
• Experience in hospitality, office support, planning, or operations is an advantage
• Experience with customs/forwarding is a plus but not required
• Driver’s license B: required

What we offer

• Work in the unique world of superyacht construction and maritime projects
• A beautiful office location overlooking our yacht projects in the Vlissingen inner harbour
• A varied role combining hospitality, planning, and operations
• Direct contact with clients and crew
• Internal training and guidance in customs and forwarding
• A clear growth path towards becoming an independent agent
• A high level of independence and responsibility
• A close-knit and informal team with short communication lines
• Competitive salary and strong secondary employment benefits
• Travel allowance
• Company laptop and phone
• Regular special vessel visits and unique projects
• Pension scheme

For more information, please contact:

Merijn Plasschaert
Operations Manager – merijn@krshipping.nl – +31 6 19 41 65 38